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Monkey App

Monkey App

www.monkey.app
What is your customer experience with Monkey App?

Monkey App Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Monkey App has a 2.3 star rating based on 17 customer reviews and consumers are mostly dissatisfied.

Key Takeaways for Future Customers

  • Check payment and subscription activation immediately and keep receipts since many request a refund.
  • Expect possible account bans and slow support when pursuing reinstatement or membership issues.
  • Review community rules before subscribing to avoid unexpected restrictions.

Negative Feedback / Risk Areas

  • Frequent reports of sudden bans and locked preferences leading to many Monkey App customer complaints.
  • Billing errors where money is deducted but subscriptions are not activated, creating billing disputes.
  • Users report exposed inappropriate content and poor privacy controls.

Positive Feedback

Users say the app is good to meet people and socialize more, helping pass time and connect with others.

View full overview ›

Media from reviews

Monkey App - Request for Account Review and Reinstatement
Monkey App - Banned.Monkey App - I paid money for subscription but they said some error but my money debited...Monkey App - I paid money for subscription but they said some error but my... - Image 2Monkey App - I paid money for subscription but they said some error but my... - Image 3Monkey App - I got banned for no reasonMonkey App - Fee deducted but Subscription not activated
View all media ›

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Show reviews that mention
account monkey subscription reason money app guidelines mistake team ban
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Florene Tpm
map-marker Colorado Springs, Colorado

Paid for Subscription

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used my subscription for monkey 1 time, and now i cant connect to anyone, didnt do any nudity, nothing like that, didnt go against any codes, and im now not able to connect with anyone.

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jaylin D Pmp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Orlando, Florida

Request for Account Review and Reinstatement

Monkey App - Request for Account Review and Reinstatement

Hi Monkey Team,

I believe my account was banned by mistake. I have not violated any community guidelines and have always followed the rules.

I kindly ask that you review my account and reconsider the decision. I would really appreciate your time and assistance in resolving this matter.

Thank you for your consideration.

View full review
Joshua J Lnn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I got banned for nothing

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Monkey App - I got banned for nothing

I got banned for nothing, literally minutes after spending 10 pounds on their plus subscription, and they expect me to spend 3 more pounds to get unbanned. I'm not some child saying I got banned for nothing; I did get banned for nothing.

I will be contacting their support for either a refund or unbanning, or I'm contacting my bank to cancel the purchase. Call me petty, but I ain't spending money for nothing.

View full review
Loss:
$12
Pros:
  • It offers duo mode for your friends
Cons:
  • Getting banned for nothing
  • And just money hungry

Preferred solution: either unbanned or a refund

User's recommendation: just use other companys this one is just out for your money stupid.

1 comment
Guest

I got been because it was as good and she was being mean but I wasn't being mean and monkey just bend me

Jahh J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New York, New York

I got banned for no reason

Monkey App - I got banned for no reason

I just want my account unbanned so I could be able to socialize with people and make friends that will be able to do the duo part with me. Please unban me; I just want to have fun.

View full review
Pros:
  • Your able to meet cool people
Cons:
  • There are inappropriate people on there

Preferred solution: my account unbanned

Anonymous
map-marker The Bronx, New York

Banned.

Monkey App - Banned.

my underaged siblings were on the app & i guess i got banned from my device so i cant make a new account.

View full review
Rayna L Jgx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker East Orange, New Jersey

Because they ban me most of the times for no real reason

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Monkey App - Because they ban me most of the times for no real reason
Monkey App - Because they ban me most of the times for no real reason - Image 2
Monkey App - Because they ban me most of the times for no real reason - Image 3
Monkey App - Because they ban me most of the times for no real reason - Image 4

I got banned on Monkey for no reason. Every time I hop on my account, I see that I'm banned.

I brought stuff on there, and it lasts for 7 days, and I can't even use it because they banned me for no reason.

One time they banned me, I had to buy coins to unban myself. Now they banned me again, and I'm not buying any more coins just to get banned again.

View full review
Loss:
$19
Pros:
  • You get to meet people
Cons:
  • There are inappropriate people on there
  • Ban people for no reason
  • Everytime they banned me there inappropriate people on there

Preferred solution: Full refund

Munajj S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kissimmee, Florida

Banned for no reason again

Monkey App - Banned for no reason again
Monkey App - Banned for no reason again - Image 2
Monkey App - Banned for no reason again - Image 3
Updated by user Dec 13, 2025

The worst customer service ever

Original review Dec 13, 2025

You are being banned without cause or explanation, multiple times, and then required to pay money to regain access, only to be banned again. This creates a pattern that looks like unfair billing, lack of due process, and potentially deceptive or predatory business practices

View full review
Loss:
$40
Pros:
  • Good app to meet people
Cons:
  • Getting banned and charged to unban

Preferred solution: Full refund

User's recommendation: don’t add money for upgrades

Anonymous
map-marker Bamenda, North-West Region

Fee deducted but Subscription not activated

Monkey App - Fee deducted but Subscription not activated

Hi, earlier today, I subscribed for the monkey plus+. The money was deducted from my card, but subscription was not activated.

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shaheem c

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Queens, New York

Can yu help me get my account back because of age resteiction

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Hi Monkey team, I believe my account was restricted by mistake. I did not violate any guidelines, and I always follow the rules.

Please review and reinstate my account. Thank you.

View full review
Anonymous
map-marker Abu Dhabi, Abu Dhabi

Unlock

Monkey App - Unlock

Dear Monkey App Support Team,

I hope this message finds you well.

Im writing to report that my account has been *locked* and I am being asked to pay *GEMS* to regain access. I believe this may be an error or misunderstanding, as I have not violated any terms of use.

Kindly review my account and let me know the reason for the lock. I request that this be resolved at the earliest so I can regain access without being forced to pay.

Please let me know if you require any further details from my side.

Thank you for your support.

User Name :- kjunaid322@***.com

Best regards,

View full review
Anonymous
map-marker Chicago, Illinois

Trap subscription.

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Went for the free trial on a whim, app doesnt appeal to me. Spent 10 minutes trying to cancel, 20 after reading tos and finding the cancellation route thats in there is just false. Also so unprofessional and organized I cant tell if this is a complaint review or both but I will most definitely be disputing every charge if my subscription not ended.

View full review

User's recommendation: Don’t touch the subcriptions, app itsel is fine besides being infested with flashers

Martez K War

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Detroit, Michigan

My account has been ban for no reason

Monkey App - My account has been ban for no reason

So I was on Monkey right and I showed a picture of my friend fully clothed and everything. I never showed anything inappropriate; they just flagged my account so I can't get in.

I got my 30-day subscription, and I can't get into my account.

I'm very upset that they don't appeal my account. There's gonna be some problems ASAP.

View full review

User's recommendation: Just unban my account thank you

David Rzp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Las Vegas, Nevada

Mistakenly banned?

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Hey monkey community, it appears that I have been mistakenly banned from your guys' app. Can you please review my account because I followed all the guidelines and rules and did not violate any guidelines?

Please unban my account for this mistake. Please and thank you, have a blessed day.

View full review
Pros:
  • I get to socialize a lot more
Cons:
  • I got banned for no reason

Preferred solution: My account unbanned

muaz m Sru

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

BAN FOR NO REASON

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Monkey App - BAN FOR NO REASON

I just logged in to my account and I tried to log in and it says like this and I am 19 years old and when I create another account it says the same thing I don't know why.

View full review

Preferred solution: Unban my ip adress or what ever they did

Fadil M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Minneapolis, Minnesota

Can u please help me get my account unbanned

Hi monkey Team, I believe my account was banned by mistake.

I did not violate any guidelines,

And I always follow the rules.

Please review and reinstate my account. Thank you

View full review
Brian R Zej

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Franklin, Virginia

Can you please help me get my account unbanned

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Hi Monkey Team, I believe my account was banned by mistake.

I did not violate any guidelines, and I always follow the rules.

Please review and reinstate my account. Thank you.

View full review

Preferred solution: I would like to get my account unbanned. I think there was an accident . Because i follow all guidelines and all of y'all's rules

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